Device support

  • First and Second Generation Echo Dot Setup Unbox your Echo Dot and download the Alexa app on to your phone if it isn't already there. Device support Place the Echo Dot with in range of your WiFi router and plug it in. Tech support You should see the light ring turn blue and then turn orange. You will then hear Alexa say hello Step by step troubleshooting for echo setup wi-fi & Registration error.  common error such as there was an error registering your device. Troubleshoot the echo dot Registration Error with the help of our technical support team.