Hire Freelance Level 2 PC Technician

  • A level 2 PC Technician installs, maintains, and upgrades hardware and software of an entire organization’s computer systems. The individual, moreover, also supports servers and networking equipment in that environment. Working under general supervision, Computer Technicians, as they are also referred to, resolve issues promptly and guide all end users.

    They must keep themselves updated with the latest developments on the technology front, as they must be able to act when new and unexpected events occur.

    Because of the nature of the job, they would need to work flexible hours and perform other related tasks when the need arises.

    Level 2 PC Technicians configure, troubleshoot, and monitor the functioning of PCs and server systems, undertake preemptive maintenance on telecommunication equipment, escalate issues which are unresolved, aid other teams in supporting different operating systems, besides Wide Area Network (WAN) and Local Area Network (LAN), and respond to phone calls, messages, and e-mails relating to system issues or hardware problems.

    Their duties also include keeping abreast of equipment and hardware contracts, deploying products quickly to address crucial business needs of an organization, providing help with network issues, working along with other members of the IT team to install new software, providing assistance in maintaining inventory of peripheral devices of all systems, creating documentation of hardware issues and troubleshooting, and having comprehensive knowledge of one of the latest versions of operating systems, such as Windows or macOS or UNIX/Linux.

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Комментарий (1)
  • Akash Sharma
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    1 ноября 2018 г.